A Ryvalmedia Case Study: Multichannel Strategy Pays Off for Big 4
7 November 2024
๐๐ป ๐ฝ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐๐ถ๐๐ต IAB Australia ๐ฎ๐ป๐ฑ ๐๐ต๐ฒ๐ถ๐ฟ ๐ฟ๐ฒ๐๐ฒ๐ฎ๐ฟ๐ฐ๐ต ๐๐๐ป๐๐ต๐ฒ๐๐ถ๐ "๐๐น๐ฒ๐๐ฎ๐๐ถ๐ป๐ด ๐๐ฟ๐ฎ๐ป๐ฑ๐ ๐ง๐ต๐ฟ๐ผ๐๐ด๐ต ๐ ๐๐น๐๐ถ๐ฐ๐ต๐ฎ๐ป๐ป๐ฒ๐น ๐๐ ๐ฐ๐ฒ๐น๐น๐ฒ๐ป๐ฐ๐ฒ"
In order to understand the effectiveness of BIG4โs โGO BIGโ brand campaign, Ryvalmedia & Foxcatcher recommended and implemented a multi-channel experience with the goal of understanding the impact awareness channels have on purchases across Display, BVOD, Audio, DOOH and YouTube activity.
By relying on our proprietary โFoxTagโ deployed on the BIG4 website, we were able to clearly measure the impact of each channel as part of the marketing mix while also leveraging website data to power โWorldView Retailโ and build RFM
segmentations for future remarketing efforts across display.
Overall, the multi-channel approach not only demonstrated a strong correlation between brand and performance channels but also unexpectedly revealed direct conversion impacts from DOOH, BVOD, and audio channels.
๐ข๐๐ฟ ๐ธ๐ฒ๐ ๐น๐ฒ๐ฎ๐ฟ๐ป๐ถ๐ป๐ด๐ ๐๐ฒ๐ฟ๐ฒ ๐ฎ๐ ๐ณ๐ผ๐น๐น๐ผ๐๐:
> More Channels = Better Results โ Our path to conversion analysis highlighted that when users engaged with 3 channels vs. 2 channels on their path to conversion, their time to convert dropped by 20% while conversion rate increased by 103%. This was even larger when comparing 3 channels vs. 1 channel!
> Performance Impact from DOOH โ While the overarching goal of DOOH is to drive awareness, by retargeting users who were exposed to DOOH using Device IDโs, we were able to see a 47% reduction in display CPAโs over the course of the campaign.
> Retargeting vs. Propensity โ While retargeting continues to deliver strong results, our multi-channel strategy powered a better understanding of users who engaged or were coming to the BIG4 site, leading to our propensity
targeting segments having a 48% lower CPA vs. standard targeting.
These insights have proved invaluable for BIG4 in understanding the benefit of their multi-channel approach and helped to shape and inform future investment and strategy decisions.
Given current market challenges, it is critical that brands have the tools and technology in place to understand the impact that all channels are having on sales and business outcomes.
Read the full report here - https://lnkd.in/gShKg6WR